Exchmarket will lay out the terms and conditions along with additional terms and conditions in German, Spanish, French, Russian, Indonesian, and Chinese at a later time. In the event that there is any doubt, the English version will take precedence.

License and legality

Unless otherwise specified at any time, you, the user, understand that Exchmarket organizes and manages its games and services in Curacao and that Exchmarket is the location where you participate in its games and services. Therefore, the site is licensed under the Curacao Gaming Authority.

Data security and privacy policy

You agree to the privacy terms and conditions by registering on the Exchmarket website. You also understand and accept that Exchmarket needs to collect and use your data in order to provide you with access to and usage of the Websites as well as the ability to participate. The data Exchmarket might ask you for will be your name, phone number, and email address. This is mostly for your account generation and verification.

 Dynamic terms and conditions

The terms and conditions revolving around Exchmarket are subject to update at any day and any time. This is at the expense of Exchmarket’s sole discretion for regulatory or other reasons. Exchmarket adheres to notify the users whenever there is a case of updating the terms and conditions. If for any reason you do not want to keep up with the dynamic environment of Exchmarket, you can choose to not go along with the terms and conditions.

Meanings and definitions

There are certain meanings and definitions that one must keep in mind before getting into the realms of Exchmarket. The term ‘Account’ means the account that you create on the website in order to start playing. The account is created in Exchmarket or any related entity that is managed by Exchmarket.

The person who has registered or plans to register an account with Exchmarket is referred to as the “account holder,” “player,” “user,” or “you.” The policies and guidelines outlined in a section are meant to be understood when the terms “Additional Terms” or “Additional Terms and Conditions” are used.

Getting started with Exchmarket

You must enter the needed information on the registration page. This includes necessary details such as your name, email address, date of birth, address, and phone number. It is strictly not permitted for you to try to create a second Exchmarket account with a set of details of the information provided on the first one.

Exchmarket payment method policies

Depending on the chosen payment option, Exchmarket may impose assigned fees for processing a certain amount of deposits. To view the fee schedule, please visit our website. We shall occasionally designate minimum and maximum deposit levels in accordance with the information on the websites.

• A legitimate identity document, such as a driver’s license, passport, or national ID card
• A current proof of address (bank statement or utility bill) that is no more than three months old
• We may ask you to produce the following papers if, for any reason, we are not happy with the ones you submit: Copies of the payment method (IBAN, bank statement, credit card, ownership documentation, etc.) A certified (and/or notarized) copy of any paperwork you send us, as well as any further proof of identification or residency that our legal department might need.
• Additional data to confirm the player’s identity could be: Photo identification submission.

Policies against inactive accounts

Exchmarket has taken certain policies against dormant and inactive accounts that are of no value to them. The policies come into play if you do not log into your Exchmarket account for six months or more.

• We have reasonable suspicions that you have violated any of the Exchmarket terms and conditions listed on this page.
• The Exchmarket authentication process did not go as planned.
• You have many Exchmarket accounts open.
• On the paytable, odds, or software associated with the wager or game, there was a server or software error, mistake, typo, or technical issue.
• One of the Exchmarket staff members made a substantial error, which could have been technical, typographical, or photographic.
• We are unable to offer the game or wager due to a change in regulations, a major action or omission by the product supplier, or another third party.
• There is now a material security, data protection, or other threat.
• We have a reasonable suspicion that any game on the Exchmarket platform involves fraud or other unlawful activity.
• If the system retrieves the same device IP or login IP, both users’ IDs will be blocked.
• There would be no reimbursement or refund offered if the system retrieved and blocked the ID.
• Three times your deposit amount must be turned in if you receive the incentive.

Exchmarket holds the right to cancel any wager in a game or any placed bet in a match or tournament up to the last 5 minutes before the event commences. This can be done without showing a cause.

We reserve the right to withhold the reasons why Exchmarket cancels a game, voids a wager, closes, suspends, or accounts for any reason.

Policies on closing an account

If you wish to close your Exchmarket account for any reason, all you need to do is send an email to customer service and mention in the subject “close my account.” Once the team receives the mail, they will address the issue and will respond to you with a solution as soon as possible.

Exchmarket wagering policies

Before you can make any withdrawals, you must meet the bonus wagering requirements if you are qualified for a bonus (such as a deposit or sign-up bonus).

The wagering requirement will only be satisfied by bets or wagers made with real money.

You need to keep in mind that you are entering and participating in games and promotions at Exchmarket at your own risk.

Agreement

With the exception of fraud, the Exchmarket terms and conditions listed above represent the whole understanding between you and Exchmarket. It is about the websites and take precedence over any prior or contemporaneous discussions and proposals, whether verbal, written, or electronic.

You agree to the privacy terms and conditions by registering on the Exchmarket website. You also understand and accept that Exchmarket needs to collect and use your data. It is in order to provide you with access to and usage of the Websites as well as the ability to participate.